To consider the catastrophic situation of our environment, this environment sends lot of alarming events for us, not limited to the following: global warming, climate change, and pollution. Green purchasing behavior is one of the behaviors recommended to help sustain the environment. Three factors (social influence, environmental attitude, and environmental concern) are tested to see how they affect green purchasing behavior. A significant result was indicated between Social influence, Environmental concern and green purchasing behavior. The results provided empirical support to previous studies. Future research and limitation were discussed as well.
Background Early low socioeconomic status (SES) is associated with poor outcomes in childhood, many of which endure into adulthood. It is critical to determine how early low SES relates to trajectories of brain development, and whether these mediate relationships to poor outcomes. We use data from a unique 17-year longitudinal study with five waves of structural brain imaging to prospectively examine relationships between preschool SES and cognitive, social, academic, and psychiatric outcomes in early adulthood. Methods Children (n=216, 50% female, 47.2% non-white) were recruited from a study of early onset depression and followed approximately annually. Family income-to-needs ratios (SES) were assessed when children were ages 3 to 5. Volumes of cortical gray and white matter, and subcortical gray matter collected across five scan waves were processed using the Freesurfer longitudinal pipeline. When youth were ages 16+, cognitive function was assessed using the NIH Toolbox, and psychiatric diagnoses, high-risk behaviors, educational function, and social function were assessed using clinician administered and parent/youth report measures. Results Lower preschool SES related to worse cognitive, high-risk, educational, and social outcomes (|Std.B|=.20-.31, ps
Consumer behavior is changing as a result of the COVID-19 pandemic, thus compelling attraction sites to find new ways of offering safe tours to visitors. Based on protection motivation theory, we develop and test a model that examines key drivers of visitors’ COVID-19-induced social distancing behavior and its effect on their intent to use virtual reality-based (vs. in-person) attraction site tours during and post-COVID-19. Our analyses demonstrate that visitor-perceived threat severity, response efficacy, and self-efficacy raise social distancing behavior. In turn, social distancing increases (decreases) visitors’ intent to use virtual reality (in-person) tours during the pandemic. We find social distancing to boost visitors’ demand for advanced virtual tours and to raise their advocacy intentions. Our results also reveal that social distancing has no effect on potential visitors’ intent to use virtual reality vs. in-person tours post-the pandemic. We conclude by discussing vital implications that stem from our analyses.
Europe's contemporary political landscape has been shaped by massive shifts in recent decades caused by geopolitical upheavals such as Brexit and now, COVID-19. The way in which policy makers respond to the current pandemic could have large effects on how the world looks after the pandemic subsides. We aim to investigate complex questions post COVID-19 around the relationships and intersections concerning nationalism, religiosity, and anti-immigrant sentiment from a socio-cognitive perspective by applying a mixed-method approach (survey and modelling); in a context where unprecedented contagion threats have caused huge instability. There are still significant gaps in the scholarly literature on populism and nationalism. In particular, there is a lack of attention to the role of evolved human psychology in responding to persistent threats, which can fall into four broad categories in the literature: predation (threats to one's life via being eaten or killed in some other way), contagion (threats to one's life via physical infection), natural (threats to one's life via natural disasters), and social (threats to one's life by destroying social standing). These threats have been discussed in light of their effects on religion and other forms of behaviour, but they have not been employed to study nationalist and populist behaviours. In what follows, two studies are presented that begin to fill this gap in the literature. The first is a survey used to inform our theoretical framework and explore the different possible relationships in an online sample. The second is a study of a computer simulation. Both studies (completed in 2020) found very clear effects among the relevant variables, enabling us to identify trends that require further explanation and research as we move toward models that can adequately inform policy discussions.
Abstract Purpose – The purpose of this paper is to examine the relations between salespeople’s empathy and listening behaviour and the relationship quality (RQ) customers have with their banks, taking into consideration the moderating effect of felt stress (FS) experienced by salespeople. The paper examines specific effects of FS on factors related to a salesperson’s performance. Design/methodology/approach – To examine the proposed model, responses from 150 customers were collected and matched with responses from 25 salespeople working at a major ba'nk in Chile. The paper analysed the dyadic data gathered using two analysis techniques. Structural equation modelling was employed to test the relationships proposed at the customer level. Moreover, hierarchical linear modelling was used to test themoderating effect of FS,measured at the salesperson level, on the proposed relationships. Findings – The results show that customers’ perceptions of salespeople’s listening behaviour mediate the relationship between customers’ perception of salespeople’s empathy and RQ with the bank. Moreover, the positive relationship between salespeople’s empathy and salespeople’s listening behaviour, and the positive relationship between salesperson’s listening and customer’s RQ with bank are attenuated by the salesperson’s FS. Originality/value – This paper examined the effects of the salesperson’s empathy and listening behaviour on the quality of customer relationships with the bank. Moreover, dyadic data show that such effects are influenced by variables related to the bank’s salespeople, such as FS. The findings show that under high FS conditions, salespeople with high listening skills will have negative effects on their customers’ RQ with the bank. Keywords Salesperson, Empathy, Bank, Relationship quality, Listening, Felt stress Paper type Research paper
Purpose – The purpose of this paper is to examine the relations between salespeople’s empathy and listening behaviour and the relationship quality (RQ) customers have with their banks, taking into consideration the moderating effect of felt stress (FS) experienced by salespeople. The paper examines specific effects of FS on factors related to a salesperson’s performance. Design/methodology/approach – To examine the proposed model, responses from 150 customers were collected and matched with responses from 25 salespeople working at a major ba'nk in Chile. The paper analysed the dyadic data gathered using two analysis techniques. Structural equation modelling was employed to test the relationships proposed at the customer level. Moreover, hierarchical linear modelling was used to test themoderating effect of FS,measured at the salesperson level, on the proposed relationships. Findings – The results show that customers’ perceptions of salespeople’s listening behaviour mediate the relationship between customers’ perception of salespeople’s empathy and RQ with the bank. Moreover, the positive relationship between salespeople’s empathy and salespeople’s listening behaviour, and the positive relationship between salesperson’s listening and customer’s RQ with bank are attenuated by the salesperson’s FS.
Left-wing authoritarianism remains far less understood than right-wing authoritarianism. We contribute to the literature on the former, which typically relies on surveys, using a new social media analytics approach. We use a list of 60 terms to provide an exploratory sketch of the outlines of a political ideology (tribal equalitarianism) with origins in 19th and 20th century social philosophy. We then use analyses of the English Corpus of Google Books (over 8 million books) and scraped unique tweets from Twitter (n = 202,852) to conduct a series of investigations to discern the extent to which this ideology is cohesive amongst the public, reveals signatures of authoritarianism and has been growing in popularity. Though exploratory, our results provide some evidence of left-wing authoritarianism in two forms (1) a uniquely conservative moral signature amongst ostensible liberals using measures from Moral Foundations Theory and (2) a substantial prevalence of anger, relative to anxiety or sadness. In general, results indicate that this worldview is growing in popularity, is increasingly cohesive, and shows signatures of authoritarianism.
Radicalized beliefs, such as those tied to QAnon, Russiagate, and other political conspiracy theories, can lead some individuals and groups to engage in violent behavior, as evidenced in recent months. Understanding the mechanisms by which such beliefs are accepted, spread, and intensified is critical for any attempt to mitigate radicalization and avoid increased political polarization. This article presents and agent-based model of a social media network that enables investigation of the effects of censorship on the amount of dissenting information to which agents become exposed and the certainty of their radicalized views. The model explores two forms of censorship: 1) decentralized censorship-in which individuals can choose to break an online social network tie (unfriend or unfollow) with another individual who transmits conflicting beliefs and 2) centralized censorship-in which a single authority can ban an individual from the social media network for spreading a certain type of belief. This model suggests that both forms of censorship increase certainty in radicalized views by decreasing the amount of dissent to which an agent is exposed, but centralized "banning" of individuals has the strongest effect on radicalization.
To understand the importance of informal social interactions for invention, I examine a massive and involuntary disruption of informal social networks from U.S. history: alcohol prohibition. The enactment of state-level prohibition laws differentially treated counties depending on whether those counties were wet or dry prior to prohibition. After the imposition of state-level prohibition, previously wet counties had 8-18% fewer patents per year relative to consistently dry counties. The effect was largest in the first three years after the imposition of prohibition and rebounds thereafter. The effect was smaller for groups that were less likely to frequent saloons, namely women and particular ethnic groups. Next, I use the imposition of prohibition to document the sensitivity of collaboration patterns to shocks to the informal social network. As individuals rebuilt their networks following prohibition, they connected with new individuals and patented in new technology classes. Thus, while prohibition had only a temporary effect on the rate of invention, it had a lasting effect on the direction of inventive activity. Finally, I exploit the imposition of prohibition to show that informal and formal interactions are complements in the invention production function.
Drawing on social exchange theory, the current study examines new drivers and their associated processes of customer engagement. In spirit, the study tests the direct and indirect impacts of the extraversion–introversion personality trait on customer engagement. The study takes into consideration the contingency role of time by testing the moderating role of relationship duration. Results demonstrate that the more extraverted customers are, the more they are likely to engage with service firms. Further, extraversion is positively related to customer–employee interaction, which in turn leads to more utilitarian and hedonic values perceived by customers. Both types of value, then, induce higher customer engagement behaviors in terms of customer referrals, knowledge sharing, and social-influence. Findings demonstrate that relationship duration moderates some of the examined relationships. The current study contributes to the literature by extending the knowledge on customer engagement's predisposition and social causes.